Satsuma Creative is in Taipei. We build websites that bring in work, LINE AI support, and booking systems for small businesses — and we do not hand over files and leave. Everything below is running right now, and you can open it and ask it something yourself. Thirty years of advertising behind us, which is why the words and the flow do not read like an engineering firm wrote them.
The common ones get instant answers. Anything else goes to an AI layer reading your own material. When a person is genuinely needed, the conversation is handed over with the history attached — so you only handle what actually needs you.
The whole funnel runs inside LINE: only genuinely free slots are shown, confirmations are automatic, reminders go out, customers reschedule or cancel themselves. Availability is always computed in code, never guessed by the model.
Design, backend, domain, hosting and ongoing care through one point of contact. What you get is a site that works: Google can find it, AI assistants can describe you, and visitors leave their details.
Everything below is live. Where there is a URL you get the URL; where it only lives in LINE you get the account. The first one is a system a client runs their business on — if it breaks, someone phones us.
Customers ask the same handful of questions while staff are on the floor with the bikes. Seven instant answers, an AI layer behind them, and a handoff that carries the conversation across.
Pick a service, see only open slots, auto-confirm, remind, reschedule, cancel — the whole funnel runs inside LINE.
Payment, renewal and cancellation all the way through — not just 'it can take money'.
A Flutter + Firebase game shipped on both stores, with web play, PvP and payments live. One person, from design to operations.
A secretary that takes typing, voice notes and photos. We use it every day ourselves — that is why it is here to try.
Patients book in LINE, the front desk sees it live. Rosters, closure notices, reminders and phone bookings share one slot pool.
Your site, product manuals, SOPs and past support threads go into a knowledge base of your own, and
it answers only from what you gave it.
The difference isn't whose model is smarter. It's whether it has your material.
Your site, product copy, internal SOPs and past support threads all go into a vector knowledge base. It can tell a customer how your plans differ because it has read them — grounded in your material, not improvising.
Answers a human handled can be reviewed and folded back into the knowledge base, and the next customer gets them. That only happens because someone maintains it, so we put who maintains the knowledge base, and how often, in the contract — rather than promising it will outgrow your new hires.
If the answer isn't in the knowledge base it says a human will take over, and hands off — instead of inventing something plausible. That is the design goal, not a guarantee, which is why every answer can be traced to the document it came from and corrected at the source.
Prospects ask ChatGPT before they ask you. We put the questions they ask to ChatGPT, Gemini and Google AI Overviews, several times each, and show whether you are mentioned and who is recommended instead. The audit is free, with the raw answers, not an unexplained score.
10 questions, ChatGPT and Gemini three times each, plus Google AI Overviews. Report by email in about 30 minutes.
Ask where to rent an e-bike in Taipei and all three AIs mention Minus eBike. Ask about bike rental near Expo Park, right where its pickup point is, and none of them do.
Fill the gaps AI is asking about, then re-ask the same questions on a schedule. Your site and hosting stay yours.
Our team has been shooting TV commercials since 2006 — launch films for online games and entertainment brands:
Sha Online, SF Online, Beast Blood, Courage Online, Another World, Luan Online, Nezha Online, Monkey King, Freedom Heart R,
most of which aired on Taiwanese national channels, some with Japanese-language cuts.
Why that matters to the website you are buying: the same people now write your button copy and your conversion flow.
A technology firm finishes the feature. An advertising team cares what the visitor is thinking when they read the first line.
Most AI courses teach tool operation. People come back to their desks and the work runs exactly as before. We do it the other way round: a pre-course interview, then the material is rewritten for your industry — cases, exercises and vocabulary replaced with situations your people actually meet. Taught by someone who maintains five production AI pipelines, so "what actually happens in practice" gets a real answer — including where it fails.
What it is actually doing, what it is and isn't good at, and why it states wrong answers with total confidence. Demonstrated live, not described.
The four elements of a good instruction, how to iterate a conversation, and what must never be pasted in. No coding — no technical background needed.
The customised segment, written after the interview. Your real workflow and real documents on the table, worked through together. No off-the-shelf version exists.
How far AI has come in your industry and which directions it reaches you from, ending with an adoption roadmap you can actually follow.
Last week we detected 1,941 crawlers impersonating Claude.
Every week this site checks its own traffic against the IP ranges Anthropic, OpenAI and Google publish, to confirm a visiting AI is who it claims to be. A User-Agent string is just a self-introduction anyone can forge. We check the ID.
