:root{
  --bg:#f3f6f6;--card:#fff;--ink:#1d2330;--sub:#667085;--line:#e3e6eb;
  --brand:#2f7d8c;--accent:#c27a2c;
  --green:#2f7d68;--green-bg:#e7f3ef;--yellow:#9a7420;--yellow-bg:#f8f0dc;--red:#b4382b;--red-bg:#f8e4e1;
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.6 -apple-system,"PingFang TC","Noto Sans TC","Microsoft JhengHei",sans-serif}
a{color:var(--brand)}
.top{background:var(--brand);color:#fff;display:flex;align-items:center;gap:16px;padding:0 16px;height:52px;position:sticky;top:0;z-index:20}
.top .logo{font-weight:800;letter-spacing:.04em;white-space:nowrap}
.top .logo small{font-weight:400;opacity:.7;margin-left:6px}
.top nav{display:flex;gap:2px;overflow-x:auto;flex:1}
.top nav a{color:#cfd8e6;text-decoration:none;padding:6px 10px;border-radius:6px;white-space:nowrap;font-size:14px}
.top nav a.on,.top nav a:hover{background:rgba(255,255,255,.12);color:#fff}
.top .me{font-size:13px;opacity:.8;white-space:nowrap}
.top .me a{color:#fff}
.badge{display:inline-block;min-width:20px;padding:0 6px;border-radius:10px;background:var(--red);color:#fff;font-size:12px;text-align:center;line-height:20px}
.shadowbar{background:#3b3b3b;color:#ffd77a;text-align:center;font-size:13px;padding:6px}
.shadowbar button{margin-left:8px}
main{max-width:1180px;margin:0 auto;padding:20px 16px 60px}
h1{font-size:22px;margin:0 0 16px}
h2{font-size:16px;margin:0 0 12px}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:16px;margin-bottom:16px}
.grid{display:grid;gap:16px}
.g4{grid-template-columns:repeat(4,1fr)}.g2{grid-template-columns:1fr 1fr}.g3{grid-template-columns:2fr 1fr}
@media(max-width:820px){.g4{grid-template-columns:1fr 1fr}.g2,.g3{grid-template-columns:1fr}.top .me{display:none}}
.kpi .n{font-size:30px;font-weight:800;font-family:Georgia,serif}
.kpi .l{color:var(--sub);font-size:13px}
table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:9px 8px;border-bottom:1px solid var(--line);vertical-align:top;font-size:14px}
th{color:var(--sub);font-weight:600;font-size:13px;white-space:nowrap}
tr.click{cursor:pointer}tr.click:hover{background:#f8f9fb}
.tag{display:inline-block;padding:1px 8px;border-radius:10px;font-size:12px;white-space:nowrap;border:1px solid transparent}
.l-green{background:var(--green-bg);color:var(--green)}.l-yellow{background:var(--yellow-bg);color:var(--yellow)}.l-red{background:var(--red-bg);color:var(--red)}
.s-new{background:var(--red-bg);color:var(--red)}.s-claimed{background:var(--yellow-bg);color:var(--yellow)}.s-closed{background:#eef0f3;color:var(--sub)}
.v-urgent{background:var(--red);color:#fff}.v-normal{background:#eef0f3;color:var(--ink)}
.muted{color:var(--sub);font-size:13px}
.btn{display:inline-block;border:1px solid var(--line);background:#fff;color:var(--ink);padding:7px 14px;border-radius:8px;font-size:14px;cursor:pointer;text-decoration:none;font-family:inherit}
.btn.pri{background:var(--brand);color:#fff;border-color:var(--brand)}
.btn.warn{background:var(--red);color:#fff;border-color:var(--red)}
.btn.sm{padding:3px 10px;font-size:13px}
input[type=text],input[type=password],input[type=search],input[type=number],input[type=time],select,textarea{border:1px solid var(--line);border-radius:8px;padding:8px 10px;font:inherit;width:100%;background:#fff}
textarea{min-height:90px}
label{display:block;font-size:13px;color:var(--sub);margin:10px 0 4px}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.flash{background:#fff7e0;border:1px solid #f0d58a;padding:10px 14px;border-radius:8px;margin-bottom:16px}
.alert{background:var(--red-bg);border:1px solid #e8b7b0;color:var(--red);padding:10px 14px;border-radius:8px;margin-bottom:10px;font-size:14px}
.filters{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}
.filters a{padding:4px 12px;border-radius:16px;border:1px solid var(--line);text-decoration:none;color:var(--ink);font-size:13px;background:#fff}
.filters a.on{background:var(--brand);color:#fff;border-color:var(--brand)}
/* 對話 */
.chat{display:flex;flex-direction:column;gap:10px}
.msg{max-width:78%;padding:9px 12px;border-radius:12px;white-space:pre-wrap;word-break:break-word;position:relative}
.msg.user{align-self:flex-start;background:#fff;border:1px solid var(--line)}
.msg.ai{align-self:flex-end;background:#e8eef7}
.msg.agent{align-self:flex-end;background:#f1e7da}
.msg.system{align-self:center;background:#eef0f3;font-size:13px;max-width:90%}
.msg.shadow{background:repeating-linear-gradient(45deg,#f3f3f3,#f3f3f3 8px,#ececec 8px,#ececec 16px);border:1px dashed #999}
.msg .meta{display:block;font-size:12px;color:var(--sub);margin-top:4px;white-space:normal}
.msg.flagged{outline:2px solid var(--red)}
.sendbox{position:sticky;bottom:0;background:var(--bg);padding-top:10px}
.toast-wrap{position:fixed;right:16px;bottom:16px;display:flex;flex-direction:column;gap:8px;z-index:99;max-width:340px}
.toast{background:#fff;border-left:5px solid var(--yellow);box-shadow:0 6px 24px rgba(0,0,0,.18);border-radius:8px;padding:12px 14px;font-size:14px;cursor:pointer;animation:pop .25s}
.toast.urgent{border-left-color:var(--red)}
.toast b{display:block;margin-bottom:2px}
@keyframes pop{from{transform:translateY(12px);opacity:0}to{transform:none;opacity:1}}
.bar{height:10px;background:var(--brand);border-radius:5px}
.barwrap{background:#eef0f3;border-radius:5px;flex:1}
.chart{display:flex;align-items:flex-end;gap:6px;height:140px;padding-top:10px}
.chart .col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;font-size:11px;color:var(--sub)}
.chart .col i{display:block;width:100%;background:var(--green);border-radius:4px 4px 0 0;min-height:2px}
.demo-note{background:#eef3fb;border:1px solid #c9d7ee;color:#2a4a7a;padding:8px 12px;border-radius:8px;font-size:13px;margin-bottom:12px}
.rule{border-left:4px solid var(--line)}
.rule.on{border-left-color:var(--green)}
.switch{display:inline-flex;align-items:center;gap:6px;font-size:14px;color:var(--ink);margin:0}
/* 診所 */
.daynav{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:14px}
.daynav h1{margin:0 8px 0 0}
.kpis{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:16px}
.kpis .card{margin:0;padding:10px 12px}
.kpis .n{font-size:24px;font-weight:800}
.kpis .l{font-size:12px;color:var(--sub)}
@media(max-width:820px){.kpis{grid-template-columns:repeat(3,1fr)}}
.sess{margin-bottom:18px}
.sess h2{display:flex;gap:8px;align-items:baseline}
.cols{display:grid;gap:12px;grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}
.col{background:#fff;border:1px solid var(--line);border-radius:10px;overflow:hidden}
.col .hd{color:#fff;padding:8px 12px;font-weight:700;display:flex;justify-content:space-between}
.col .hd small{font-weight:400;opacity:.85}
.slot{display:flex;gap:8px;align-items:center;padding:7px 10px;border-top:1px solid var(--line);font-size:14px;min-height:42px}
.slot .t{width:44px;color:var(--sub);font-variant-numeric:tabular-nums}
.slot .who{flex:1;min-width:0}
.slot .who small{display:block;color:var(--sub);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.slot.empty .who{color:#b6bcc6}
.slot.st-arrived{background:#eef7f1}.slot.st-done{background:#f6f7f8;color:var(--sub)}.slot.st-no_show{background:#fbeeee}
.slot form{display:inline}
.slot .acts{display:flex;gap:4px}
.src{font-size:11px;padding:0 6px;border-radius:8px;margin-left:4px;background:#e6f4ea;color:#06893e;white-space:nowrap}
.src.desk{background:#eef0f3;color:var(--sub)}
.st{font-size:12px;padding:1px 8px;border-radius:10px;white-space:nowrap}
.st-booked{background:#e8f1f3;color:var(--brand)}.st-arrived{background:#e2f3e8;color:#2f7d4c}
.st-done{background:#eef0f3;color:var(--sub)}.st-no_show{background:var(--red-bg);color:var(--red)}
.closed{padding:16px;color:var(--red);background:var(--red-bg);text-align:center;font-size:14px}
.ok{color:#2f7d4c;font-size:12px}
.wk{width:100%;border-collapse:separate;border-spacing:6px}
.wk th{text-align:center}
.wk td{background:#fff;border:1px solid var(--line);border-radius:8px;vertical-align:top;padding:8px}
.wk .pill{display:flex;justify-content:space-between;gap:6px;font-size:13px;padding:3px 8px;border-radius:6px;margin-bottom:4px;color:#fff}
.wk .pill.x{background:var(--red-bg)!important;color:var(--red)}
.wk a{text-decoration:none}
.sch{border-collapse:separate;border-spacing:4px}
.sch td,.sch th{text-align:center;padding:6px}
.sch label.cell{display:inline-flex;align-items:center;justify-content:center;width:64px;height:38px;border-radius:8px;border:1px solid var(--line);cursor:pointer;color:var(--sub);margin:0;background:#fff;font-size:13px}
.sch input{display:none}
.sch input:checked+label.cell{background:var(--brand);color:#fff;border-color:var(--brand)}
.hint{font-size:13px;color:var(--sub)}
.modesw{display:flex;align-items:center;gap:2px;background:rgba(0,0,0,.18);border-radius:8px;padding:3px;white-space:nowrap}
.modesw span{font-size:12px;opacity:.8;padding:0 6px}
.modesw button{border:0;background:none;color:#d8eef1;font:inherit;font-size:13px;padding:4px 10px;border-radius:6px;cursor:pointer}
.modesw button.on{background:#fff;color:var(--brand);font-weight:700}
.slot .t.num{font-weight:700;color:var(--brand)}
@media(max-width:620px){.modesw span{display:none}.top .logo small{display:none}}